Understanding the weekly fee and weekly contribution

3 minute read

Found allows care homes to clearly define the total cost of care (Weekly Fee) and how that cost is shared among one or more Fee Payers (Weekly Contribution). Understanding how these two values interact is essential to ensure billing accuracy and avoid discrepancies across a resident's booking.

What is the weekly fee?

The Weekly Fee is the total cost of the resident’s care, as determined by the care home. This amount is set at the booking level and represents the total weekly cost of the resident’s care. This fee reflects the level of care provided, the accommodation type, and any additional services or amenities.

What is the weekly contribution?

The Weekly Contribution is the combined total of all amounts being paid by the fee payers associated with a residents booking. Each fee payer’s contribution is defined when they are added to the booking. While each fee payer’s amount is defined independently, the total of all contributions (weekly contribution) should match the resident’s weekly fee.

Example:

• Weekly Fee = £1,000
• Private Fee Payer (e.g. family member) contributes £200
• Local Authority contributes £800
  • Total Weekly Contribution = £1,000

Why is it important they match:

Found flags to full access users of the billing module if there are any discrepancies between the Weekly Fee and the Weekly Contribution. This ensures:

• Billing is accurate
• Funding is fully accounted for
• Discrepancies can be resolved before invoicing

Where to adjust fees and contributions:

Where needed, you can manage Weekly Fees and Fee Payer Contributions at both the individual resident level and in bulk:

Adjusting weekly fee

• Resident level:
  • Resident Profile > Bookings > Three Dot Menu > Weekly Fee History > Adjust Weekly Fee
• In bulk:
  • Home > Residents > View Residents > Select a Location or View All > Adjust Weekly Fees

Adjusting Fee Payer Contributions

• Resident level:
  • Resident Profile > Billing > Fee Payers > Three Dot Menu > Manage Contribution
• In Bulk:
  • Home > Residents > View Residents > Select a Location or View All > Adjust Contributions