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In Found, a billable extras-only schedule is used when a fee payer is only paying for additional services outside of the weekly care fee. These scenarios typically apply to local authority-funded residents, whose private fee payers only pay for billable extras and not the weekly fee contribution.
What is a billable extras-only schedule?
This schedule type is designed for fee payers whose weekly fee contribution is set to £0.00. It ensures that the fee payer is only charged for billable extras that have been:
- Marked as Scheduled on the resident's profile
- Not marked as Incomplete or Complete
This schedule does not include any recurring weekly fee charges.
Prerequisites
Before setting up a billable extras-only schedule, ensure the following:
- The Fee Payer is marked as solely liable for billable extras. This ensures any scheduled extras are charged to them.
- The Fee Contribution is set to £0.00.
- Note: This is not mandatory, but highly recommended. If not set to £0.00, any missed weekly contributions will not be picked up.
Creating a billable extras schedule
Follow these steps to set up the schedule:
- Navigate to the Resident Profile.
- Go to the Billing tab.
- Click the Schedules & Contracts tab
- Click Create Invoice Schedule.
- Select the Booking:
- If the resident has multiple bookings, choose the relevant one—typically the most recent.
- Select the Fee Payer:
- If the selected fee payer already has an active schedule, a warning will appear indicating a potential conflict.
- Click Continue.
- Choose whether to:
- Create a New Schedule, or
- Use a Default Schedule (recommended if you’d like to streamline the process using a pre-configured template).
When creating the schedule, make sure the Invoice Type = Billable Extras Only
How billable extras are picked up
Once the billable extras-only schedule is in place:
- Any scheduled billable extras associated with the resident will be picked up automatically when the next scheduled generation date is reached.
- If there are no scheduled extras on that date:
- The schedule will wait 1 day after the generation date before skipping.
- No financial documents will be generated, resulting in no empty financial documents.
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