Skipped invoice schedules - Billable extra only schedules

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In Found, to avoid generating empty financial documents, any invoice schedule that would result in an invoice with no line items will be skipped. This applies specifically to Billable Extra Only schedules, where the only content expected on the invoice comes from billable extras.

This automatic safeguard ensures that only valid and relevant invoices are created, helping reduce confusion and unnecessary records.

When does an invoice schedule get skipped?

A Billable Extra Only invoice schedule will be skipped if:

• No billable extras are in the Scheduled status at the time of invoice generation.

• No billable extras were added a day after the scheduled invoice generation date.

What happens when a schedule is skipped?

If a schedule is skipped:

• The Next Invoice Date, Payment Collection Date (if the fee payer’s payment method is Direct Debit), and Due Date will update automatically to reflect the next billing cycle and be represented within the upcoming invoices and credit notes table

• The “Previous Run” column in the Schedules & Contracts tab on the Resident Profile will display "Skipped" instead of the date the schedule was generated.

• The “Next Run” column in the Schedules & Contracts tab on the Resident Profile will display the next date the billable extra schedule will aim to run and generate a financial document. 

• No financial document will be generated for the skipped period.