Bulk adjusting fee payers contributions

5 minute read

In scenarios such as the annual April fee uplift or when receiving delayed updates from funding authorities, you may need to adjust multiple fee payers’ contributions simultaneously. 

Found's bulk adjustment functionality allows you to efficiently update fee payer contributions in one action, eliminating the need to manually update individual records.

This functionality supports both future adjustments ahead of time and backdated contributions, ensuring all financial records remain accurate and up to date along with contributions.

1. Accessing the bulk contribution tool

To begin bulk adjustments:

• Navigate to the resident table.
• Click Adjust Contribution.
• Choose the date of contribution – this determines the bookings that will be presented for adjustment.
• Select the relevant location(s) where the fee payers are funding resident bookings.
• Apply any relevant filters to segment the fee payers list, for example by funding type or fee payer type e.g. Funded Nursing Care

2. Define the contribution adjustments

Once the relevant fee payers are selected, you can define the type of contribution change. You have four input options:

• New amount – Enter the new contribution as a fixed value.
• Decrease by % or £ – Specify the reduction as a percentage or fixed monetary value.
• Increase by % or £ – Specify the increase as a percentage or fixed monetary value.
• Manual input - Manually enter a specific new contribution amount for each fee payer individually.

3. Review and apply the adjustments

After defining the adjustments:

• Review the summary of proposed contribution changes.
• Ensure all details are accurate, particularly for fee payers with multi funding arrangements.
• Once confirmed, select Apply Changes to submit the updates.

4. Automatic adjustment calculations

Following the update of Fee Payer contributions, Found will automatically calculate if any overpayments or underpayments have occurred during the impacted billing period. If a discrepancy is identified, you will be offered the option to:

• Apply adjustments to the next billing cycle
  • This is the recommended approach for active bookings where billing is ongoing.
• Generate manual financial documents
  • Useful for completed bookings. This option allows you to generate invoices or credit notes reflecting the difference.
• Create care fee adjustments only
  • This option will generate adjustments that are not immediately attached to a financial document and can be scheduled or manually issued later.

Important note: No changes will be made to previously issued invoices or credit notes. All adjustments are applied going forward or managed separately through adjustments and manual documents.