Creating a care fee adjustment

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In Found, care fee adjustments refer to either charges or credits that can be created and subsequently applied to invoices or credit notes as additional line items.

What is a care fee adjustment? 

A care fee adjustment allows you to apply either an additional charge or credit to a fee payer’s account. You can define the description, select the relevant dates (start and end), and determine the amount. Once created, care fee adjustments can either be manually added to documents or scheduled to be included in the next invoice run for the corresponding fee payer.

How to create a care fee adjustment

To create a care fee adjustment, follow these steps:

1. Navigate to the Resident Profile
2. Go to the Billing Tab
3. Click on the Care Fee Adjustments Tab
4. Select Invoice
5. Select the Booking
6. Select the Fee Payer
7. Populate the Description
   1. Important to note - this description will appear on the line item when the adjustment is attached to the resident's invoice or credit note.
8. Select the Period Covered
   1. Define the Start Date and End Date for the adjustment period.
9. Select the Adjustment Type
   1. Addition (positive value)
   2. Deduction (negative value)
10. Define the Amount
11. Schedule or Create the Adjustment
    1. If the adjustment is an Addition, you can either create it immediately or schedule it to be included in the next billing cycle.
    2. If the adjustment is a Deduction, you'll have the additional option to create a Credit Note if needed.
12. Click Add Adjustment

Attaching an adjustment to a document 

Once a blank document has been created, you can add the adjustment to it. Follow these steps to add the adjustment as an additional line item:

1. Navigate to the document
2. Click the Add button
3. Click Add Adjustment
4. Select the Adjustment 
5. Define the amount

Care fee adjustment status 

Each care fee adjustment is assigned a status, which helps you monitor its progress throughout the billing process.