Stopping a billing contract

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Billing contracts for resident bookings in Found are automatically set to Active once created. However, there may be scenarios where a billing contract needs to be stopped to prevent further financial documents from being generated.

Billing contracts can be stopped in one of two ways:

• Manually

• Scheduled (future-dated stop)

Manually stopping a billing contract

You can manually stop a billing contract when you no longer wish to generate invoices or credit notes for a particular agreement.

1. Navigate to the Billing tab.

2. Select Company Fee Payers.

3. Locate and open the relevant Company Fee Payer profile.

4. Click on Billing Contracts.

5. Find the billing contract you wish to stop.

6. Click the three-dot menu next to it.

7. Select Stop Billing Contract.

Once a billing contract is stopped:

• No further financial documents will be generated from it.

• The billing contract’s status will be updated to Stopped in both the company fee payer profile and any associated resident profiles.

Scheduled stopping (pre-defined end) 

During the creation of a billing contract, you can define when it should automatically stop.

You have two options:

• Continue indefinitely – The billing contract remains active until manually stopped.

• End on a specific date – The contract will automatically stop following the selected end date.

Once the specified date is reached, the billing contract’s status will automatically change from Active to Stopped, and no further documents will be generated.