Adding a company fee payer to a resident profile

4 minutes read

Found separates its fee payers into two main categories: private fee payers and company fee payers. This guide outlines the steps for creating a company fee payer.

A company fee payer—also known as a global fee payer or third-party fee payer—includes any organisation funding care on behalf of a resident, such as:

• Local authorities
• NHS 
• Funded nursing care 
• Annuity

Once a company fee payer is created at the global level and configured for the appropriate location(s), it can be associated with one or more residents. This avoids the need to enter the same details repeatedly and streamlines linking the fee payer to multiple resident profiles.

How to add a company fee payer to a resident profile?

1. Navigate to a Resident’s Profile
2. Click “Billing” tab
3. Click on the “Fee Payers” tab and make sure you’re on the right booking
4. Select “Add Fee Payer”
5. Select “Add Company Fee Payer”

Here’s a breakdown of the fields you’ll need to complete when adding a Company Fee Payer to a resident profile:

1. Fee Payer Type 

• Type: Drop-down - Select from: 
  • Local Authority
  • NHS 
  • Funded Nursing Care

Note: If you're adding an annuity fee payer, do this via the Annuity tab, not the Fee Payers tab.

2. Fee Payer 

• Type: Drop-down - Select the specific fee payer based on the available options. 

Note: If the fee payer isn’t listed, it may not have been created yet or hasn’t been made available for the resident’s location.

3. Care Fee Nominal Code

• Type: Drop-down - managed at a company level via the Care Fee Nominal Code settings page
• Definition: Choose the nominal code that applies to this booking’s care fees.

4. Fee Payer ID

• Type: Auto-populated (e.g. FP-001)
• Definition: A unique system-generated identifier for the fee payer created following the creation of the private fee payer

5. Fee Payer Reference

• Type: Free text
• Definition: A custom identifier you can assign to the fee payer.
• Note: Validation is in place to prevent duplicate references and a warning will be associated with the fee payer's profile following its creation.

6. Fee Contribution

• Type: Numeric (£0 or higher)
• Definition: The weekly amount this fee payer is contributing towards the residents' booking.

7. Patient ID (for NHS or Funded Nursing Care only)

• Type: Free text
• Definition: If applicable, enter the Patient ID—this will appear on financial documentation if provided.